Not all species hibernate! Species like the Horsfield (Russian), Hermann’s, and Spur-thighed tortoises generally do. Tropical and Desert species (like Leopard or Red-footed tortoises) do not hibernate. Liz can advise you if you are unsure about your specific pet.
Because we use controlled temperatures, premature waking is rare. However, if your tortoise shows signs of illness or loses too much weight, Liz has the clinical skills to intervene immediately and wake them safely.
This depends on the age and size of your tortoise, as well as the specific winter conditions. We will agree on a "wake-up" date tailored to your pet.